Installation and Troubleshooting
Find what the Installation & Troubleshooting characteristic made available together with the Virtual Private Servers and the dedicated servers will involve.
Aside from having more resources, a very good reason why you may get your own web server and use it instead of a shared Internet hosting plan is the fact you'll be able to install and run a large selection of software. With a shared account, you'll be able to use programs, which don't require root access and are not set up server-side, so when you need certain software for your web sites, you cannot set it up on a shared web server. This is not so with a server of your own where you'll be able to install whatever you want. The downside is that you may not have much experience and dealing with your own machine is more challenging that managing a shared web hosting account where the provider manages the majority of things. That's why we offer one more service for our server packages called Installation & Troubleshooting and you may make use of it any time you encounter any difficulties with the management of your server.
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Installation and Troubleshooting in VPS Servers
You may add the upgrade with a few clicks whenever you need it and regardless of the
VPS servers plan that you have picked. This could be done either during the order process if you think that you'll need support from the very start or at a later time from the virtual private server billing Control Panel if you have issues with any software on the web server. Our experienced admins can easily install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides one hour of custom work and you could use it anytime. Most tasks take less than that, consequently the remaining time shall be available for the future and you will be able to see it in the billing CP all the time. You'll be able to use the upgrade as a standalone service or on top of the 30 minutes of custom work that are a part of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any one of the
Linux dedicated web hosting plans which we offer at any time that you need it. If you need some custom work from our admins as soon as your hosting server is prepared, you'll be able to order the upgrade during the hosting server signup procedure, or if you need something to be done afterwards, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers 60 minutes work from our admins on your hosting server, so in the event that you experience any issues to install a third-party software or some program gives errors and doesn't work the way it ought to, our experts can assist you in a very timely manner. If a task takes less than an hour, the rest of the time will be available for future tasks and you will be able to see it within the billing area. This upgrade is ideal if you don't have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 min custom work it includes.