A Control Panel is a web-based interface via which you can handle different aspects of your web presence. For example, you can easily create or modify site files, create and check email messages, handle databases, check visitor statistics etc. These things are carried out using buttons and menus within a web browser and the Control Panel can also be called ‘back office’, i.e. the administration area associated with your hosting account. Most Control Panels available on the market will enable you to manage all hosting-related matters, but you'll commonly require a different system to manage payments or to get a new domain name in case the company offers domain registrations. With respect to the platform they utilize, you could be able to use the billing account to open a support ticket to ask a question or to troubleshoot an issue as well, or you may have to use a 3rd system.