Although the web hosting service supplied by the different companies is virtually the same, every provider has got their own platform with its own tweaks and different ways to perform certain procedures. This is the reason why, a comprehensive knowledge base would be amazingly helpful both for persons with little to no previous experience and for technically seasoned individuals who will at some point find out how particular procedures are carried out, but will lose valuable time in the process. The aim of such a knowledge base is to make the service quick and easy to use, sparing users a lot of time and effort. The result is more contented customers, as they can effortlessly find the info they wish, and substantially less work for the tech support team representatives, because typically the majority of the questions and issues that clients have are already described in the knowledge base. Provided that the articles themselves are expertly written and encompass more things, you will be able to learn more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Hosting
If you purchase a hosting package through us, you will acquire access to our thorough online help documentation where you will see info about practically everything connected to our hosting plans. The topics encompass anything from how to create an e-mail address on your hand-held device, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in a simple-to-comprehend way and feature detailed guidelines on how to do a given operation within your Hepsia Control Panel. You can also find info that is not related directly to Hepsia, for instance one that concerns web-based apps on your desktop PC. The full archive of articles will be located in the Control Panel’s Help section, but those that are relevant to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you’ll be able to learn practically everything related to your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated plans, will permit you to access the in-depth online documentation that we have compiled for you. The articles themselves offer generic info on our services, instructive manuals about the various functions that you can access, plus troubleshooting guidelines that can help you rectify common problems that you might chance upon. The topics that we have covered encompass basically everything, from easy things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you are on, while the whole article collection can be accessed through the all-encompassing Help section.